Privacy Policy
Last updated: 9 June 2026
Introduction
Your privacy matters to us, and we are committed to protecting the personal information you share with us. We ensure that any data you provide ihandled responsibly and only processed with your knowledge and consent.
Please take a moment to read this privacy notice carefully. It explains what personal information we collect, how and why we use it, who we may share it with, and the measures we have in place to keep your data secure. It also outlines how you can get in touch with us if you have any concerns or wish to make a complaint.
Langham Wills Ltd complies with all applicable data protection laws in the same way as other organisations that control personal data. For further details about your rights, including those under the General Data Protection Regulation (GDPR), you can visit the Information Commissioner’s Office website at: www.ico.org.uk.
Who We Are
Langham Wills ("we", "us", "our") operates the website: https://www.langham-wills.co.uk
We are the data controller responsible for your personal data under the UK GDPR and Data Protection Act 2018.
Contact details:
Langham Wills Ltd
Email: theteam@langham-wills.co.uk
Phone: 01206 625004
Address: North Colchester Business Centre, 340 the Crescent, Colchester, CO4 9AD
Privacy Notice
Langham Wills Ltd may need to collect and process sensitive personal information in order to provide will drafting services and legal advice. This information typically includes your name, address, date of birth, and details of your financial situation, such as assets, liabilities, and income.
We may also collect similar information relating to individuals connected to you, such as children or anyone for whom you act as a legal guardian, attorney, carer, or court-appointed deputy. In addition, we may request limited personal details about other relevant individuals, for example beneficiaries named in your will or beneficiaries of any trusts you create.
Accurate and up-to-date personal information is essential for us to deliver appropriate advice and services. If the information provided is incomplete or inaccurate, it may affect the quality and accuracy of the guidance we give, despite our best efforts.
From time to time, we may use your contact details to get in touch by telephone. This may include reminders to review your will, as well as general updates about our services.
Data Retention
Certain records may be kept indefinitely where necessary. This includes information relating to wills, lifetime trusts, powers of attorney, and original legal documents such as deeds for properties that are not registered with the Land Registry.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have several important rights regarding your personal data. These include the right to:
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Be informed about how your data is used
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete data
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Ask for your data to be deleted in certain circumstances
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Receive a copy of your data or have it transferred to another organisation
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Object to the use of your data for direct marketing at any time
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Object to other types of processing in certain situations
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Request that we limit how we use your data in specific circumstances
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Avoid being subject to automated decisions that significantly affect you
For further information about your rights, please refer to guidance provided by the Information Commissioner’s Office (ICO).
Exercising Your Rights
If you wish to exercise any of your rights, you can contact us by email, telephone, or in writing. To help us process your request, you may be asked to provide proof of identity, such as certified copies of photographic identification and proof of address. We may also contact you to request additional information where necessary to verify your identity.
When making a request, please clearly state which right you wish to exercise. We will respond within one month of receiving your request.
If you have any questions about this notice or wish to exercise your rights, please contact us at:
[thetteam@langham-wills.co.uk
(For the attention of the Data Protection Officer)
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Access the personal information we hold about you
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Request corrections to inaccurate or incomplete data
-
Ask for your data to be deleted in certain circumstances
-
Receive a copy of your data or have it transferred to another organisation
-
Object to the use of your data for direct marketing at any time
-
Object to other types of processing in certain situations
-
Request that we limit how we use your data in specific circumstances
-
Avoid being subject to automated decisions that significantly affect you
For further information about your rights, please refer to guidance provided by the Information Commissioner’s Office (ICO).
What Personal Data We Collect
We may collect and process the following categories of personal data:
Information you provide directly:
- Name
- Email address
- Phone number
- Postal address
- Information about your estate planning needs
- Any information submitted via contact forms
Automatically collected data:
- IP address
- Browser type and version
- Pages visited and time spent
- Cookies and tracking data
How We Use Your Data
We will only use your personal data where legally permitted. This includes:
- Responding to enquiries
- Providing will-writing and related services
- Managing client relationships
- Improving our website and services
- Complying with legal and regulatory obligations
Legal Bases for Processing
We rely on the following lawful bases under UK GDPR:
- Consent
- Contract
- Legal obligation
- Legitimate interests
Sharing Your Data
We do not sell your data.
We may share your information with:
- Professional advisors
- IT and website service providers
- Regulators or authorities where required
Your Data Protection Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion ; not always absolute, Organisations can legally refuse to delete data if restrict or object to data processing they require it to comply with a legal obligation, defend legal claims, or for public health reasons
- Restrict or object to processing
- Data portability
- Withdraw consent
You may also complain to the ICO: https://www.ico.org.uk
Cookies
Our website uses cookies to improve your experience.
Types of cookies may include:
- Essential cookies
- Analytics cookies
You can control cookies through your browser settings.
Data Security
We take appropriate measures including:
- Secure hosting
- HTTPS encryption
- Restricted access
International Transfers
We do not routinely transfer data outside the UK. If we do, safeguards will be in place.
Third-Party Links
We are not responsible for the privacy practices of other websites.
Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.